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Booking Information

Booking Information

Villa Cancellation Policy

 For availability please call us on (001) 784 432 5201 , fill in our enquiries form or email us on hello@octopus-caribbean.com.

We will place a temporary hold for the dates you have requested.

To secure your booking, we will require a deposit of 50% of your booking fee within two weeks of the initial enquiry.

You can pay by cash, credit card, Visa or Mastercard (5% surcharge applies) a bank transfer - (UK or International).

Once your booking is confirmed and deposit received, we will send you a confirmation by email.

We will also require all the parties names, address and one contact person at home, plus arrival and departure details.

The deposit and the final balance are both non refundable. 

Should you need to cancel your booking, it may be possible to transfer the dates of your booking, however this is not guaranteed.

Travel insurance can be purchased to protect your party from any unforeseen circumstances.

Cancellation by Us - If the Villa or the Yacht become unavailable due to unforeseen circumstances, we will offer you alternative dates or cancel the booking and you will receive a full refund. We can not accept responsibility where we are forced to change or cancel your holiday due to Force Majeure (war or threat of war, riot, civil strife, terrorist activity, industrial dispute, unavoidable technical problems, closure or congestion of airports, natural or nuclear disaster, fire, adverse weather conditions or similar events beyond our control).

Yacht Cancellation Policy

For availability please call us on (001) 784 432 5201 , fill in our enquiries form or email us on hello@octopus-caribbean.com.

To secure your booking, we will require full payment.

You can pay by cash, credit card, Visa or Mastercard (5% surcharge applies) a bank transfer - (UK or International).

All payments are non refundable. 

Should you need to cancel your booking, it may be possible to transfer the dates of your booking, however this is not guaranteed.

Travel insurance can be purchased to protect your party from any unforeseen circumstances.

Cancellation by Us - If the Villa or the Yacht become unavailable due to unforeseen circumstances, we will offer you alternative dates or cancel the booking and you will receive a full refund. We can not accept responsibility where we are forced to change or cancel your holiday due to Force Majeure (war or threat of war, riot, civil strife, terrorist activity, industrial dispute, unavoidable technical problems, closure or congestion of airports, natural or nuclear disaster, fire, adverse weather conditions or similar events beyond our control).